Useful
English Vocabulary/ Phrases at the Airport
Control tower, runway,   book a flight, passenger, suitcase, hand
luggage , label, restrooms, flight number, gate, miss my flight, get on the
plane, take off ≠ land, wing, cockpit, overhead compartment, oxygen mask, life
vest, seat, aisle, emergency exit, fasten your seat belts, flight attendants,
steward/ess,  (co)pilot, escalator, time difference , time zones , boarding time , departure time
1) Buying a ticket → at the reservations desk
-  I'd like to reserve two seats to New York. 
-  Will that be one way or round trip? 
-  How much is a round trip ticket? 
-  It's $819. Will you pay by check or by credit
card? 
-  Here's my Visa Card. Can we get an aisle seat
please? 
-  You can choose your seat when you check in. 
I'd
like a ticket to London, please. 
Single
or return? 
Return.
How much is it? 
That's
£150.00 business class, or £65.00 budget.
Budget
then thanks. Can I have a window / aisle seat, please?  
Yes,
certainly
2) Checking In → 1. ticket counter 2. ticket agent 3. arrival and departure monitor
-  Can I see your ticket and passport,
please?                                      
-  Here they are. Can we get one seat near the
aisle? 
-  Yes, that's no problem. You're in seats 27B
and 27C . 
-  Thanks. Where do we go next? 
-  Go to Gate A8, straight ahead then turn left.
Security:   → 4. security
checkpoint 5. security guard 6. X-ray machine 7. metal detector 8. body check
The Gate :→
9. check-in counter 10. boarding pass  11.
gate  12. waiting area  13. concession stand/ snack bar 14. gift shop  15.
duty-free shop
Baggage Claim → 16. Baggage /luggage
reclaim (area) 17. baggage
carousel  18. suitcase    19.luggage carrier 20. garment bag  21. Baggage   22. porter/skycap   23.
(baggage) claim check
Customs and Immigration → 24.
customs officer  25 customs declaration form  26. immigration
27. immigration officer 28. Passport 29. visa
27. immigration officer 28. Passport 29. visa
3) On the Airplane 
-  Would you like something to drink? 
-  Could I have Coke with no ice? 
-  Here you are. Please fill out this form
before the plane lands. 
-  What is this form for? 
-  It's a Customs and Immigration form. You will
use that in the airport before you can enter the country. 
4) The Arrival 
-  Thank you for flying East West Airlines! 
-  I had a good trip. Thanks for your help. 
-  It was our pleasure and we hope to see you
again. 
5) Getting through Customs
-  Do you have anything to declare? 
-  I just have one bottle of wine. It's a gift
for my friend. 
-  How much wine is in the bottle? 
-  It contains 750ml. 
-  That's fine. Have a nice stay. 
6) Getting your luggage 
-  At which carrousel will our luggage be? 
-  At number 5, over there. 
-  Great! I'll get a cart right away. 
-  Be sure you have your luggage ticket. 
-  Yes, it's right here attached to my plane
ticket. 
7) Going through Immigration 
- What's in the small bag? 
-  I have a laptop computer and some books. 
-  Could you open it please and turn on your
computer. 
- Sure. It will take a few
moments to boot up. 
-  Okay, everything seems okay. You can go. 
8) Get out!
-  Excuse me, where can I get a taxi? 
-  Go down to the end of the hall and the taxis
are waiting just outside. 
-  Thank you! 
| 
Checking in at the airport - Conversation | |
| 
Clerk: | 
Good Morning.  | 
| 
Mr S : | 
Is this the right desk? My
  flight is BA123.  | 
| 
Clerk: | 
Yes, that's right. I need
  your passport and your ticket, please. | 
| 
Mr S: | 
There you go.  | 
| 
Clerk:  | 
Thank you. Do you have any
  luggage to check in Mr Smith? | 
| 
Mr S: | 
Yes, these two suitcases. | 
| 
Clerk: | 
Could you put them on the
  conveyor belt, please.  | 
| 
Mr S: | 
Sure. I don't think they
  are over.  | 
|  |  | 
| 
Clerk: | 
No. That's fine. Would you
  like a window or an aisle seat? | 
| 
Mr S: | 
A window seat, please.  | 
| 
Clerk: | 
... Here are your luggage
  tags and your boarding card. Your seat is 36B.  | 
| 
Mr S: | 
Thank you. What is the
  boarding time? | 
| 
Clerk: | 
The plane is boarding in
  30 minutes. You leave from Gate 15. Have a good flight.  | 
| 
Mr S: | 
Thank you. Goodbye.  | 
Questions about flying 
•                                 
 
•                                 
Is there a
flight to London, please?
•                                 
Is it a direct
flight, or do I have to change               planes? 
•                                 
Do they serve
food? 
•                                 
What terminal
does it leave from? 
•                                 
Is there an
airport bus? 
•                                 
Can I have a
window/aisle seat? 
•                                 
What time do I
have to check in? 
•                                 
What time does
it take off? 
•                                 
What time does
it land? 
•                                 
How long is the
flight? 
| 
Questions
  about trains / buses 
•                                 
  Could you tell
  me the time of the next train / bus to Cardiff, please? 
•                                 
  Is it an
  express train / bus, or do I have to change trains / buses? 
•                                 
  Is there a
  buffet car? 
•                                 
  What platform
  / stop does it leave from? 
•                                 
  What time does
  it depart? 
•                                 
  What time does
  it arrive? 
•                                 
  How long is
  the journey? 
•                                 
    
•                                                        
   | 
Buying a train
  ticket 
•                                 
  I'd like a
  ticket to London, please. 
•                                                         
  Single or
  return? 
•                                 
  Return. How
  much is the fare? 
•                                                         
  That's £150.00
  peak time, or if you travel off-peak between 10am and 3pm it's only £65.00. 
•                                 
  I'll travel
  off-peak then thanks. Can I reserve a seat? 
•                                                        
  Yes, but it's
  an extra £5.00. | 
 
